Please read these terms and conditions carefully before using our services.
By booking an appointment, you agree to be bound by these terms.
Minors Policy
- *A parent/guardian must remain on-site during treatment
Follow up and Re-Treatment Guarantee
- *Our treatment is designed to eliminate all live lice and visible eggs in just one session. However, because lice eggs (nits) can hatch a few days later, we schedule a mandatory follow-up visit 5–7 days after treatment to ensure complete success.
- *If live lice are found during your scheduled follow-up, we'll provide a complimentary re-treatment—no extra charge.
- *If lice are found after the 7-day window, or if the follow-up is missed or delayed, a new full-priced treatment will be required.
🔔 Why the follow-up matters:
- *Even with the most thorough single treatment, lice eggs that were too small to detect can hatch later. That's why the follow-up check is strictly timed and essential—it's your final step toward being 100% lice-free.
No Refunds Policy
- *Due to the customized nature of lice removal services, all sales are final, and no refunds will be issued after treatment
Hygiene & Reinfestation Disclaimer
- *Our treatment removes lice, but staying lice-free requires proper after care.
- *Reinfestation often happens due to exposure or uncleaned personal items — not because of an incomplete treatment.
For full home-cleaning tips and lice prevention steps, please visit our Blogs.
Note: Re-treatment is only covered if live lice are found during the scheduled 5–7 day follow-up. Reinfection after this period may require a new treatment..
